Privacy policy

K Parts Holland is committed to protecting and safeguarding the privacy of our customers and web site visitors. All attempts will be made to ensure that data captured will be processed in accordance with the requirements of the General Data Protection Regulation (GDPR) law, along with various local and additional governmental regulations.

K Parts Holland is the Data controller. If you have any requests concerning your personal data or any queries with regards to how we handle your data you can contact us by email or write to us at:

K Parts Holland
Houtkempke 5
6077 AK Sint Odiliënberg
Netherlands
or info@kpartsholland.com

This Privacy Policy Statement explains our Data Processing Practices
Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

About our Website
K Parts Holland is supplying our customers with Used and New parts for BMW Motorcycles. Our website enables our customers to purchase repair products or get information for the product or service shown or selected on this website.

How our website works and Data we Collect
If you’d like to purchase repair products please complete and submit our webform for creating a new customer account, or customers may use our guest checkout feature, in order to purchase products If you are requesting information, help or support for the repair products, please complete and submit an enquiry form for any of our other consulting services we provide. We respect your data and rights by keeping your data secure and confidential, limiting use of your data (i.e. to providing you with the information or service you have requested), and not sharing your data with anyone else.

If you complete our webform in order to create a new customer account, it will ask you for your contact details, such as your name, email address, telephone number, postal address, postal/ZIP code.

We also store and share Internet Protocol (IP) addresses, as explained below. Every computer or device has an IP address – a unique number – which enables it to communicate with other computers and devices over the Internet.

Additionally, we might collect data about you if you:

• Contact us, or we contact you, by email, telephone or post.
• To call you to confirm your details or requirements

We may monitor and/or record calls for the purposes of quality control and staff training. We may also contact you to ask about your experience using our website and services.

To email you about similar products and services – But only if you haven’t opted out of such channels.

If you use our services, then, as an existing user, we would like to email you or send direct mail about similar products and services for which we think you might like information on.

You will always be given an opportunity to opt out of marketing communications from us.

Customer Data
As a customer seeking to purchase products or find out about consulting services we provide, we collect certain data from you, depending on the type of request. We will collect this when you create a customer account, submit one of the forms on our website or contact us by telephone to request further support.

This data may include:

Name and address;

• Telephone number;
• Email address;
• Financial status;
• Product / Service requirements;
• Your IP address (a unique number which allows your computer to communicate with others on the internet) and user agent (device information).

What We do With the Information We Gather
We collect the information below on those that may be interested in our services.

We also use Google analytics information to understand the effectiveness of the individual pages on our website and to help us improve how we communicate our products and services.

Activity	Purpose of Processing	Lawful Basis
Completing a form on our website.	To respond to your request. Providing information about our services.	Legitimate interest.
Signing up using a form on our website for subscription to further news/ information.	To provide you with useful tips by way of periodic newsletters and/or emails. To provide information about our services.	Consent.
K Parts Holland	Direct Marketing of our products.	Legitimate interest. Consent where gathered by completion of a form above.
The use of cookies.	To improve the performance of our website and services.	Legitimate interest.

 

Recipients of Personal Data on our Behalf
K Parts Holland uses its own systems to process personal data securely and in compliance with the General Data Protection Regulation (GDPR) law. These processors include administration, CRM systems and call recording software, email broadcast software, credit card processing services and possibly third-party billing services by means of secure file transfer software. All services and providers comply with the regulations concerning data protection and operate under contract.

Data Subjects Rights
If you have any of these requests, get in contact with us via email.

Under the General Data Protection Regulation (GDPR) law, you have several rights. They are as follows:

• The right to be informed
• Right of Access
• Right to Rectification
• Right to erasure (subject to local governmental requirements)
• Right to restrict processing
• Right to Data portability
• Right to object
• Right relating to automated decision-making including profiling

You have the right to lodge a complaint with the Data Information Commissioners within your country of residence.

Opting-Out
Where we process your personal data based on your consent, you have the right to withdraw that consent at any time without reason. You can opt-out by using the unsubscribe/opt-out in any marketing we send you.

Security - How we Protect Your Data and Keep it Secure
We are committed to ensuring our customers' data is secured. We have set up systems, processes and education to prevent unlawful access or disclosure of your data – for example, we protect your data using current levels of encryption for desktop and network security, in addition to other industry standard information security procedures.

Where Your Data is Processed and Stored
We design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it is being processed, in transit and when it is stored.

All personal data is stored securely. Note: Google Analytics data may be transferred outside the EEA (European Economic Area), but this cannot be used to personally identify you.

How Long We Keep Your Data
We will only retain your personal data for as long as it is needed for the purposes set out in this document. We will keep your email data until you unsubscribe.

Links to Other Websites
Our website contains links to other websites. This privacy policy only applies to K Parts Holland and does not cover external websites we may link to.

Following a link to another website
If you go to another website from this one, read the privacy policy on that website related to the data processing terms for your information.

Children’s Privacy and Protection
Our services are not designed for, or intentionally targeted at, children 18 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 18.

Sharing Your Data
We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

Changes to this Policy
This Global Website Privacy Policy will be continuously assessed against new technologies; business practices and our customer and users needs. As we update and diversify our products and services, this Global Privacy Policy may evolve. We may change and update this policy. If that is the case, the ‘last updated’ date below will also change. Any changes to this policy will apply to you and your data immediately.

Contact
If you have any questions about any aspect of our privacy policy, please contact us via email.

Last Updated: 207-07-2023

These policies are directed at our global residents and shall be governed by and construed in accordance with, the K Parts Holland website, country of origins Law. Any disputes arising from this website shall be dealt with by the website’s country of origins courts. No representations are made as to whether the information is applicable or available in any other country that may have access to it.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

 

Reporting and Analytics

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages
_orig_referrer	Track landing pages
_s	Shopify analytics.
_shopify_fs	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.

 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

BEST Currency Convertor App

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@kpartsholland.com or by postal mail using the details provided below:

K Parts Holland, Houtkempke 5, 6077 AK Sint Odiliënberg, Netherlands

Last updated: 23-10-2021

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/exercising-your-rights-sis-ii-vis

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Copyright © 2021 K Parts Holland. All rights reserved.

K Parts Holland is registered in the Netherlands
Company Registration number 80916783

Registered Address:
(visit by appointments only)
Houtkempke 5
6077 AK Sint Odiliënberg
The Netherlands